Privacy Policy

Transparency, Security, and Respect: The Intelligence Behind Your Data

At Spectral Solutions, we work daily with high-precision intelligence, processing, and data analysis. Just as we handle technical and spectral data with the highest degree of accuracy, we are committed to safeguarding your privacy and securing your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you browse our website or use the iSpectral application, in accordance with applicable data protection laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA) and other applicable US state privacy regulations.

Your personal data is managed by:
Entity: SPECTRAL SOLUTIONS NORTH AMERICA INC
Address: 3200 NW 112th Ave, Ste C16 Doral, FL 33172
Contact & Privacy Inquiries: sales@spectralsolutions.co

We only collect data strictly necessary to provide our services, fulfill requests, and enhance platform experience:

  • Contact & Inquiry Forms (Bitrix24 CRM): When submitting forms or requesting quotes, we collect your name, business email, phone number, company name, and message contents. We process this to reply to inquiries, provide technical support, and offer commercial proposals.
  • Browsing Data & Analytics (Google Analytics): When you visit our website, we may automatically collect pseudonymous data such as IP address, browser type, operating system, pages visited, and time spent on page to analyze performance and improve navigation.
  • (iSpectral): For iSpectral mobile app users, upon explicit device-level authorization, the application may access device camera/photo gallery (for capturing operational imagery needed for service delivery) and precise location (for geolocation features). Permissions can be revoked anytime via mobile operating system settings.

We do not collect sensitive personal information with the intention of inferring characteristics about consumers.

Cookies are small text files placed on your browser to capture preferences and site metrics.

  • Strictly Necessary Cookies: Essential for the core operation and security of the website.
  • Analytical Cookies (Google Analytics): Help us understand user navigation patterns and metrics to optimize performance.

You can adjust your preferences anytime via our Cookie Preferences Banner or through your individual browser controls.

Spectral Solutions does not sell, rent, or trade your personal information. We also do not share personal data for cross-context behavioral advertising. We only share information with operational service providers under strict data processing agreements:

  • Bitrix24: Customer Relationship Management (CRM) and lead handling.
  • Google LLC: Web traffic analytics and cloud infrastructure.
  • Cloud & Hosting Providers: Infrastructure and security services.
  • Legal Compliance: Competent government or judicial authorities if required by law.
  • Contact & Lead Records: Stored as long as relevant to active commercial relations or until a deletion request is made, barring mandatory legal obligations.
  • Server Access Logs: Retained as required to maintain technical security and operational continuity.
  • Security Measures: We maintain administrative, organizational, and technical safeguards, including SSL/TLS encryption (HTTPS) across our domains and the iSpectral application.

Depending on your state of residence, you may have specific statutory rights:

  • Right to Know / Access: Request details on the categories and specific pieces of personal information collected about you over the past 12 months.
  • Right to Delete: Request deletion of your personal data, subject to legal exceptions.
  • Right to Correct: Request correction of inaccurate personal data.
  • Right to Opt-Out of Sale / Sharing: We do not sell or share personal data for targeted advertising. If this changes, you will be provided a direct opt-out link.
  • Right to Non-Discrimination: We will not discriminate against you (in pricing, features, or service level) for exercising your privacy rights.

 

How to exercise your rights: Send your request to sales@spectralsolutions.co We will verify your identity and fulfill valid requests within 45 days as prescribed by law.

Our websites and applications are designed for professional and commercial use. We do not knowingly collect personal data from children under the age of 13.

We may update this policy periodically to reflect platform enhancements or changes in regulatory standards.

Last Updated: September 2026